Results-Oriented
Customer-Driven

For over four decades, the BCS Team has fulfilled the Communication needs of Commercial Clients both locally and nationally. We are a result oriented, customer driven organization that has been awarded and recognized as the #1 NEC Channel Partner in the state of Michigan. This accomplishment is due in part to the exceptional quality of products we distribute as well as a commitment to surpass our client’s expectations in making their business more profitable and productive.

Find out why customers who do business with us become customers for life…

For over four decades, the BCS Team has fulfilled the Communication needs of Commercial Clients both locally and nationally. We are a result oriented, customer driven organization that has been awarded and recognized as the #1 NEC Channel Partner in the state of Michigan. This accomplishment is due in part to the exceptional quality of products we distribute as well as a commitment to surpass our client’s expectations in making their business more profitable and productive.

Find out why customers who do business with us become customers for life…

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What We Do

We get to know you and your organization. We can service your existing equipment or equipment purchased from us. We manage your relationship with your carriers to insure you receive dependable service, and work to correct any problems which arise… Quickly, Effectively and Permanently! We evaluate your needs and make recommendations where appropriate. And we sell, install, and maintain voice/data communications equipment and applications which will insure success for your organization. BCS believes in developing and maintaining long-term relationships with its customers. Since the beginning we have and will continue to provide service that exceeds our customer’s expectations. Our focus as a strong service provider is to respond quickly and effectively to resolve issues. Our technicians are factory trained, allowing us to provide superior service to customers with a need for quality. We provide live on call emergency service 24 hours a day, seven days a week. And as always, our service is completely guaranteed.

REDUCE YOUR VOICE, DATA AND INTERNET EXPENSES BY 20-50% !

  • Free Consultation
  • 20+ Voice/Data Carrier Options

Our History

Business Communication Systems, Inc. was founded in 1975. We initially provided consulting services to businesses seeking help in reducing their communication expenses. From there we added to our portfolio the sale of communication products and services specializing in the design and implementation of voice, data, video and enterprise networking. We have been growing ever since with the advancing technologies and the solutions we provide. We separate ourselves from our competitors by providing immediate ROI solutions.

Our experienced design and engineering staff can provide all the tools necessary to succeed, including carrier services solutions, IP communication systems, wired and wireless business applications, call center solutions, voice processing systems, and IP telephony. By utilizing Voice Over IP (VoIP) and SIP protocols the most current voice and data services, our staff can provide a solution that reduces expenses while at the same time providing the most current technology and increased efficiency. Our solutions are carefully designed to make the transition to new, faster, integrated networks as smooth as possible. They’re designed specifically for the fastest growing segment of the business world: small to medium sized companies.

Our Customers

  • Customers are the most important people in our business. They are our highest priority.
  • Customers are not dependent on us – we are dependent on them.
  • Customers are not an interruption of our work, they are the purpose of it.
  • Customers are not outsiders in our business – they are part of it.
  • Customers are not cold statistics – they are human beings with feelings and emotions of their own.
  • Customers have the unequivocal right to expect the highest quality and best value product.
  • Customers are ultimately the ones for whom all decisions must be made.
  • Customers are people who bring us their wants. It is our job to handle their wants profitable – both to them and ourselves.

Our Mission Statement

The focal point at BCS is the customer and their satisfaction with all aspects of our business relationship. We respond to our customer’s needs with a support staff of certified personnel who are prompt, courteous and efficient. Secondly, we maintain a proactive stance in advancing technologies and provide quality, cost-efficient voice processing and data products equipped with state-of-the-art technology.