24/7 CUSTOMER SUPPORT

WORK ORDER REQUEST

BCS is available for support 24 hours a day, seven days a week. Our round-the-clock response commitment is designed to deal with customers’ needs during and after normal business hours.

If you’re calling after hours you won’t be greeted by an answering machine but by a professional “live” operator. You’ll be able to relate your problem and if your call requires immediate attention we have trained technicians standing-by to assist you either over the phone or at your site.

We will respond to your request within 4 business hours Monday through Friday, 8:30am to 5:00pm.

For emergency service call (877) 652-3070.

Please include location of where service is required.
For Emergency Service, please call us directly at (586) 276-3600, Option 1 for immediate assistance.

OUR LOCATIONS

Business Communication Systems, Inc.
5680 18 Mile Road
Sterling Heights, MI 48314
(586) 276-3600 Main
(877) 652-3070 Toll-Free
(586) 276-3650 Fax
info@bcsusa.net

BCS Telecom Services, LLC
340 9th St. North, # 163
Naples, Florida 34102
(239) 330-3757 Main
info@bcsusa.net

Regional Offices
Western – Los Angeles, CA:(323) 474-0050
Eastern – Boston, MA:(617) 279-0566
Southwest – Dallas, TX:(469) 249-6999
Southern – Naples, FL:(239) 330-3757