BCS is available for support 24 hours a day, seven days a week. Our round-the-clock response commitment is designed to deal with customers’ needs during and after normal business hours.

If you’re calling after hours you won’t be greeted by an answering machine but by a professional “live” operator. You’ll be able to relate your problem and if your call requires immediate attention we have trained technicians standing-by to assist you either over the phone or at your site.

We will respond to your request within 4 business hours Monday through Friday, 8:30am to 5:00pm.

For emergency service call (586) 276-3600.

Please include location of where service is required.
For Emergency Service, please call us directly at (586) 276-3600, Option 1 for immediate assistance.